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or help with registration, please read the Frequently Asked Questions below. If you still have a question or problem please email us at registration@your.abc.net.au

1. How do I register with ABC Online?
2. Why should I register with ABC Online?
3. What if I have forgotten my password?
4. What if I have forgotten my login name?
5. What if I have forgotten both my login name and my password?
6. Why do I have to wait up to 2 working days for the ? to appear next to my login name in a forum?
7. What does the ? symbol next to someone"s name mean?
8. What is the difference between logging in as a registered member and a guest?
9. What will happen to my personal details?
10. How do I unsubscribe from ABC Online?
11. What if I get an error message saying my cookies are not turned on?
12. How do I change my registration details?
13. What if I have entered an event in an event diary as a guest and want to edit or delete it?
14. What is ABC Online"s Privacy Policy?
15. What is ABC Online"s policy of cookies?
16. How can I get further help?
1. How do I register with ABC Online?
To register with ABC Online simply fill in the registration form and you will be emailed a password immediately.

2. Why should I register with ABC Online?
Registration with ABC Online is optional for many features, including forums. Registration optional features allow users to log in as guests. Some features including online polls and voting applications require users to register in order to participate.

Some reasons you might want to register with ABC Online are;

To keep your identity or login name secure, so that other people can"t impersonate you;
To allow you to use the same login name and password across all ABC Online forums and other interactive features such as event diaries;
On some forums, at some times registered users have greater privileges and are able to post directly to the forum without waiting for a moderator to check their posts; (Please note this is not the case with all forums)
To edit and delete your entries in an event diary.
ABC Online plans to roll out the registration system to other interactive features in the future. We encourage audience members who will be regularly using ABC Online forums or event diaries to become a registered member.

3. What if I have forgotten my password?
If you have forgotten your password please click here. You can also use the Edit My Details link in other parts of the ABC Communities website to change your password.

You will need to know the email address and login name that you registered with to request a new password. This is needed to confirm your identity. A new password will then be emailed to your email address. We recommend you then update your password for something easy for you to remember in the Edit My Details section of the ABC Communities website.

4. What if I have forgotten my login name?
If you have forgotten your login name please click here. You can also use the Edit My Details link in other parts of the ABC Communities website to change your login name.

You will need to know the email address and password that you registered with to request your login name. This is needed to confirm your identity. Your login name will then be emailed to your email address.

5. What if I have forgotten both my login name and my password?
If you have forgotten your login name and your password you will need to re-register with ABC Online.

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6. Why do I have to wait up to 2 working days after I register for the ? to appear next to my login name in a forum?
The login names need to be approved manually by a member of the ABC Communities staff. The reason for this is to try to maintain a safe and secure environment for the forums and other interactive areas on ABC Online. When your login name has been approved the ? symbol for registered users will appear next to your name in the forums. This may take up to two working days, however it could also be quicker than this.

Some login names that do not comply with the Conditions of Use will not be approved. These include login names that contain obscenities, abuse, defamatory content etc.

7. What does the ? symbol next to someone"s login name mean?
This indicates that a person is a registered member of ABC Online.

When you register your login name or "identity" all of your messages in the forums will display with a little red ? - proof that the message is really from you and not someone else. The ABC regards registered members with a higher degree of trust and they are likely to be given greater privileges to post messages to forums.

8. What is the difference between logging in as a registered member and a guest?
You can choose to log in as a registered member or a guest. Registered members may have additional privileges when using interactive features on ABC Online such as forums and event diaries. Registered members have a unique identity or login name that can be used across ABC Online, an ? symbol will appear next to their name on the forums. They also have additional access in event diaries to edit and delete their events. If you are a regular contributor to ABC Online you may want to consider becoming a member.

You may want to log in as a guest if you are not a regular contributor, or if you want to post a message quickly.

9. What will happen to my personal details?
ABC Online is strongly committed to protecting your privacy while you interact with our content, products and services. We want to provide a safe and secure environment for you and your children.

When you register you will be asked to provide personal information including your name and email address as well as optional information such as your gender, year of birth and areas of interest. This information will be stored in a secure system in the ABC. It will not be published or provided to any third party without your permission. Please read the ABC Online Privacy Policy for more details.

10. How do I unsubscribe from ABC Online?
You can unsubscribe from membership by clicking here.

When you unsubscribe, all your details will be deleted from our database but your login name will remain as a tag for existing posts. This will be anonymous and will not be linked to you in any way.

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11. What if I get an error message saying my cookies are not turned on?
Your browser will need to be set up to accept cookies to be able to register or log in. These cookies mean that you only need to log in once and not every time you want to contribute.

If you get an error message saying you cannot login because cookies are not turned on you will need to change the setting in your browser to enable cookies. This is different for each browser. Please check the help files for your browser to check how to turn cookies on.

12. How do I change my registration details?
If you would like to change your registration details such as your email address, login name or password, click here or click on the link Edit My Details in the ABC Communities website.

You will need to log in using your Login Name and Password to change your details. When you change your details the change will take effect straight away.

13. What if I have entered an event in an event diary as a guest and want to edit or delete it?
If you have entered an event in a event diary and later realise you want to edit or delete it, you should send the details of the event you want to edit to the email address on the home page of the event diary. This can then be edited or deleted manually by the production team. If you will be using the event diary regularly we recommend you become a registered member so that you can edit and delete your own posts as required.

14. What is ABC Online"s Privacy Policy?
To read the complete ABC Online Privacy Policy please click here.

15. What is ABC Online"s policy of cookies?
To read the ABC Online Cookies Policy please click here.

16. How can I get further help?
If you would like further help please email us at ABC Online Registration.

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